Privacy Policy

Our Privacy and Security Policy

This following document sets forth the Privacy and Data Security Policy for Interactive Partners. Interactive Partners is committed to providing you with the best possible customer service experience. Interactive Partners is bound by the Privacy Act 1988, which sets out a number of principles concerning the privacy of individuals. 

How to Contact Us About Privacy or Security Concerns

Your privacy is very important to us. For that reason, please read the following details carefully and get in contact with us if you have any questions. You can contact us via [email protected].

Collection of  Personal Information

There are many aspects of this site and applications we develop, which can be viewed without providing personal information. We do occasionally ask for personal information such as email address, phone number or creation of unique username and password, or other related data.  The purpose for which we collect personal information is to provide you with the best service experience possible on the website. Some provision of personal information is optional. However, if you do not provide us with certain types of personal information, you may be unable to enjoy the full functionality of the website.

Sharing of your Personal Information

We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. Interactive Partners takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information. 

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure. We have processes in place to ensure the security of your personal information, including encryption of all data when it is transferred to our service providers and limitations on access to personal information within our organisation. All data is stored in secure data centres with limited access to authorised individuals. All hosting and data services are mil spec platforms based on Microsoft technologies. All platforms where we control the DNS records also includes Cloudflare web application firewall security and DDOS services to prevent unauthorised access. 

Changes to this Privacy Policy

Interactive Partners reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.

Accessing Your Personal Information

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please contact us.

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.